Rate your experience 2022/23

Closes 31 May 2025

Opened 1 Jan 2023


We’re seeking views from our customers, including residents, visitors and businesses, to understand your experiences of interacting with the council in the last year.

At Brighton & Hove City Council, we are committed to keeping our Customer Promise to you which is:

  • We will make it clear how you can contact or access our services
  • We will be clear and treat you with respect
  • We will understand and get things done

We cannot do this without your help, so please tell us what you think by completing this short survey

If you have contacted the council within the past 12 months we would really value your feedback about your personal experiences of using Brighton & Hove City Council services. 

We welcome feedback on each service you have used. This will not take more than five minutes for each service. (Please note, you will need to fill in a separate survey for each service you have used)

All responses to the survey are completely anonymous and will not affect any claim, application or other interaction you may have with council services. Please do not provide personal data or make a request in the survey as we will not be able to respond. 

Share your views